Position Overview: The Director of Operations is responsible for overseeing the daily operations of the church, ensuring efficient management of human resources, financial administration, facilities, and information technology. This role requires strong leadership, organizational, and communication skills to support the church's mission and goals.
Key Responsibilities:
Financial Administration:
Oversee the church’s finances and budget in coordination with the Pastors, Finance Team, Treasurer and Session.
Revise and maintain financial procedures as outlined in the WPC Financial Policy Manual.
Oversee routine accounting activities performed by the accounting services provider.
Prepare, administer, and review the annual budget process in collaboration with the Executive Team, Finance Team, and Treasurer. Assist in presenting the budget for approval.
Oversee cash management.
Provide pertinent financial information, including monthly financial statements, budget forecasting and projections, financial trends, and fiscal problem areas.
Supply relevant information concerning church operations, fiscal budgets, and financial trends as requested by staff and ministry teams.
Ensure tax, regulatory and non-for-profit compliance.
Human Resources:
Supervise operations staff.
Draft, revise, and enforce human resource policies as documented in the church’s Employee Handbook.
Manage the church’s insurance and benefits program for staff.
Administer the hiring process, performance evaluations, disciplinary actions, and termination processes for office and contract staff in coordination with the Administrative Team.
Facilities Management:
Review facilities use requests and ensure appropriate disposition.
Oversee facilities use scheduling.
Coordinate event space setups and resets.
Oversee storage of supplies and equipment.
Administer capital projects and facilities maintenance in coordination with the Buildings and Grounds Team.
Manage grounds and safety systems, including fire safety systems.
Information Technology Management:
Oversee network administration.
Manage hardware and software administration.
Manage Planning Center (or similar) for church administration.
Conduct background checks in coordination with designated staff.
Additional Responsibilities:
Other activities that may arise for Church operations.
Perform financial administrative tasks as needed.
Manage supplies for the church.
Handle memorial cards.
Keep personnel files updated.
Proven experience in operations management, preferably within a church or non-profit organization.
Strong knowledge of human resources, financial administration, facilities management, and information technology.
Excellent leadership, organizational, and communication skills.
Ability to work collaboratively with various teams and Teams.
Commitment to the church’s mission and values.
This role is vital in ensuring the smooth and efficient operation of the church, supporting its mission and serving the community effectively.
Westminster was founded in 1952 when members from the First Associate Reformed Presbyterian Church in Charlotte began worshipping at the Chapel of Queens College. In 1953, Westminster aligned itself with the Presbyterian Church (US). The church grew and was soon able to build the current sanctuary at the intersection of Colville and Randolph Roads. Westminster became a member congregation of the Presbyterian Church (USA) in 1983 when the two largest branches of Presbyterians reunited. In 2013, after 30 years in the PCUSA, Westminster transferred as a congregation into the Covenant Order of Evangelical Presbyterians (ECO). The constant of these many years has been a bold proclamation of the Gospel of Jesus Christ.
Located on the edge of a beautiful, established neighborhood, Westminster is in close proximity to socio-economically diverse communities. The church is approximately two miles from the busy city center.
Our Church Body:
• 565+ covenant partners (members)
• 173 children (ages 0-10)
• 103 youth (grade 6-12)
• 298 average worship attendance
• 120 average Sunday school
• 12 active Elders
• 15 active Deacons
• 191 giving units
• $2.2 million 2025 operating bu...dget.
Staff:
• 1 Pastor
• 2 Associate Pastors
• 12 Ministry staff employees
• 5 Operations staff employees.
Sunday Services:
• 9:30 Sunday School
• 11:00 Worship.
Weekly Services:
• 12:15 Thursday healing service
• 6:00 Wednesday night (seasonal).
Ministries:
• Wednesday night fellowship
• Adult choir and children’s choir
• Vacation Bible School
• Local and global missions
• Monthly men’s breakfast fellowship
• Women’s Bible studies.
Our Campus
• Sanctuary, capacity of 390
• Chapel, capacity of 50
• Fellowship hall with commercial kitchen
• Adult and children’s classrooms
• Youth lounge and classrooms
• Office space for all staff
• Office space for Young Life staff
• Recently renovated
• Our church facility is used regularly by other Christian ministries in the community and neighborhood groups.